{"id":10359,"date":"2021-07-05T01:51:07","date_gmt":"2021-07-05T07:21:07","guid":{"rendered":"https:\/\/www.emizentech.com\/blog\/?p=10359"},"modified":"2022-01-21T11:31:53","modified_gmt":"2022-01-21T11:31:53","slug":"whats-new-with-commerce-salesforce-experience-cloud","status":"publish","type":"post","link":"https:\/\/multisitelocal.ezxdemo.com\/blog\/whats-new-with-commerce-salesforce-experience-cloud.html","title":{"rendered":"What&#8217;s New With Commerce &amp; Salesforce Experience Cloud"},"content":{"rendered":"<p>Salesforce Experience Cloud provides your business with the tools to streamline its processes by sharing data and files to the internal and external users you choose.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-10370 aligncenter\" src=\"\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/salesforce-5.jpg\" alt=\"What's New With Commerce &amp; Experience Cloud\" width=\"1200\" height=\"627\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Top_5_Features_To_Salesforce_Experience_Cloud\"><\/span><strong>Top 5 Features To Salesforce Experience Cloud<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Summer \u201821 release provides some great new Experience Cloud features that offer site continuity and security as well as greater flexibility for customization of themes and branding.<\/p>\n<div class=\"blog-innertxt\">\n<h3><span class=\"ez-toc-section\" id=\"1_Build_Your_Own_LWR_Is_Available_To_All\"><\/span><b>1. Build Your Own (LWR) Is Available To All<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The Build Your Own (LWR) template is now available in all supported editions without purchasing Salesforce CMS. Previously, the template was available in Developer Edition or when you purchased Salesforce CMS in Enterprise, Performance, and Unlimited editions.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-10348 aligncenter\" src=\"\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/image1.png\" alt=\".Build Your Own (LWR) Is Available to All\" width=\"589\" height=\"340\" \/><\/p>\n<p>You can now customize LWR sites with Theme options such as color palettes, CMS images, and the text styles that represent your brand.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Guest_User_Security\"><\/span><b>2. Guest User Security<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"blog-innertxt\">\n<ul class=\"benefits-points\">\n<ul>\n<li>Grant Unauthenticated Guest Users Access to Records Owned by High Volume Users. This is only available if you have high-volume users.<\/li>\n<li><b>(Update) Update Guest User\u2019s Email Address<\/b>\u00a0New sites created after Summer \u201921 will be created with a dummy email address for the guest site user record. Sites created before Summer \u201921, update the email address to one that isn\u2019t sensitive to public exposure. Previously, this took the email address of the person who created the site.<\/li>\n<li><b>Guest Users Email Security Enhancements<\/b>\u00a0Guest users can create Email Message records with access to Case or Activity objects. They cannot access the Email Message records directly, even if they created them.<\/li>\n<\/ul>\n<\/ul>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"3_See_All_Of_The_Users_Posts_On_Their_Profile_Page\"><\/span><b>3. See All Of The User\u2019s Posts On Their Profile Page<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A user\u2019s profile page now also includes posts with comments they made in groups and on topic pages and records<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Service_Not_Available_Page\"><\/span><b>4. Service Not Available Page<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can now configure an auto-generated Service Not Available page that is available on the rare occasion that your site is down.<\/p>\n<p>This is fully customizable using the HTML Editor component in Experience Builder. Add a Rich Content Editor component to the page to add your own text and images and include Email-to-Case so that users can continue to create cases even when the site is unavailable.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-10349 aligncenter\" src=\"\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/image2.png\" alt=\"Service Not Available page\" width=\"1564\" height=\"340\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5Update_Tasks_With_The_Customer_Community_License\"><\/span><b>5.Update Tasks With The Customer Community License<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Users with the Customer Community License can now create tasks for themselves and other users, edit and delete tasks that they own, and collaborate on tasks that are shared.<\/p>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Top_features_To_Salesforce_Commerce_Cloud\"><\/span><strong>Top features To Salesforce Commerce Cloud<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-commerce-cloud-benefits.html\">Salesforce B2B2C Commerce<\/a> on Lightning Experience brings the power of the\u00a0<a href=\"https:\/\/multisitelocal.ezxdemo.com\/salesforce-commerce-cloud.html\"> Salesforce platform<\/a> to your end-to-end B2C storefront commerce solutions. B2B Commerce includes enhancements that make it easier for admins to set up the app and for store managers to manage their products, improvements to Einstein search suggestions, and new checkout and integration options. Omnichannel Inventory provides an updated core flow action. Salesforce Order Management introduces new flows that let you manage and track return orders, the ability to use order data in <a href=\"https:\/\/multisitelocal.ezxdemo.com\/salesforce-marketing-cloud.html\">Marketing Cloud<\/a>, and new shopper self-service functionality.<\/p>\n<div class=\"blog-innertxt\">\n<h3><span class=\"ez-toc-section\" id=\"1Einstein_Search_For_B2B_Commerce\"><\/span><b>1.Einstein Search For B2B Commerce<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Increase sales and speed up performance with powerful, consumer-like intelligent search with Einstein for B2B. Capabilities include Einstein search suggestions, search result grouping, and search sorting.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10350 aligncenter\" src=\"\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/image4.png\" alt=\"Einstein Search for B2B Commerce\" width=\"1600\" height=\"816\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Headless_Commerce_Enhancements\"><\/span><b>2. Headless Commerce Enhancements<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Deliver a modern, fast, mobile-optimized web experience. The Commerce PWA Kit and Managed Runtime provide a decoupled front end that accelerates the path to headless commerce while reducing cost and complexity.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Salesforce_Order_Management\"><\/span><b>3. Salesforce Order Management<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/enable-create-delete-work-order-salesforce.html\">Salesforce Order Management<\/a> adds a new Return Management Authorization workflow, new return features inflows, the ability to use order data in Marketing Cloud, and B2C Commerce self-service tools.<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-10351\" src=\"\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/image1-1.png\" alt=\"Salesforce Order Management\" width=\"589\" height=\"340\" \/><\/p>\n<\/div>\n<div class=\"blog-text casestudy-content text-justify\">\n","protected":false},"excerpt":{"rendered":"<p>Salesforce Experience Cloud provides your business with the tools to streamline its processes by sharing data and files to the internal and external users you choose. Top 5 Features To Salesforce Experience Cloud Summer \u201821 release provides some great new Experience Cloud features that offer site continuity and security as well as greater flexibility for<\/p>\n","protected":false},"author":39,"featured_media":10366,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"MSN_Categories":"Uncategorized","MSN_Publish_Option":false,"MSN_Is_Local_News":false,"MSN_Is_AIAC_Included":"Empty","MSN_Location":"[]","MSN_Add_Feature_Img_On_Top_Of_Post":false,"MSN_Has_Custom_Author":false,"MSN_Custom_Author":"","MSN_Has_Custom_Canonical_Url":false,"MSN_Custom_Canonical_Url":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[87],"tags":[],"class_list":{"0":"post-10359","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-salesforce-development"},"modified_by":"emizentech","featured_image_src":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/Commerce-and-Experience-Cloud-1.png","featured_image_src_square":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/Commerce-and-Experience-Cloud-1.png","author_info":{"display_name":"Virendra Sharma","author_link":"https:\/\/multisitelocal.ezxdemo.com\/blog\/author\/salesforce"},"_links":{"self":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/posts\/10359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/comments?post=10359"}],"version-history":[{"count":0,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/posts\/10359\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/media\/10366"}],"wp:attachment":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/media?parent=10359"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/categories?post=10359"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/tags?post=10359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}