{"id":27630,"date":"2022-03-19T05:57:00","date_gmt":"2022-03-19T05:57:00","guid":{"rendered":"https:\/\/www.emizentech.com\/blog\/?p=27630"},"modified":"2022-04-06T09:39:00","modified_gmt":"2022-04-06T09:39:00","slug":"live-search-in-adobe-commerce","status":"publish","type":"post","link":"https:\/\/multisitelocal.ezxdemo.com\/blog\/live-search-in-adobe-commerce.html","title":{"rendered":"Live Search In Adobe Commerce: How It Improves CX?"},"content":{"rendered":"\n

A good search is a backbone of a good UX in an e-commerce store. And if you have used Magento for a considerable period of time then you must have found it challenging to have a good search on your Magento store without using any 3rd<\/sup> party extension. Historically, Magento has been notorious for its \u201cnot so impressive\u201d <\/strong>search feature. There was a very simple algorithm in the Magento 1 which didn\u2019t provide such good results most of the time. In Magento 2, things improved and it started using ElasticSearch which was quite better regarding search results relevancy and additional features like synonyms, etc. Still, without making some tweaks and modifications, it isn\u2019t yet the best option.<\/p>\n\n\n\n

In the 2021 Adobe Summit, a new search service called Live Search <\/strong>was introduced for Adobe Commerce<\/a>. This is an official search solution of Adobe which is focused to bring the searching to a new height by utilizing AI and other advanced technologies. If you are using Adobe Commerce as an e-commerce platform for your store, then you can use this service free of cost by installing the corresponding module from the marketplace Magento Live Search. The amazing thing about this module is that it showcases a new service-based approach that Adobe may use in its future versions. It is an API-first service with easy deployment through JavaScript SDK and Graph QL options. Adobe Commerce gives merchants the flexibility to deliver these astonishing user experiences without powerful tools.<\/p>\n\n\n\n

Do you know that 43% of the users go directly to the website\u2019s search bar?<\/em><\/strong><\/p><\/blockquote>\n\n\n\n

The installation process of this module is quite similar to other modules. You just need to generate an API key from your Magento account. This key will be used for communication with other Adobe Commerce services. After the installation and configuration of the module, you have to wait for some time for the indexing of data. If you have configured everything correctly, you will find the Live Search on the main marketing tab of your Admin Panel.<\/p>\n\n\n\n

\"customers<\/figure><\/div>\n\n\n\n

The notion that the CX has a significant impact on the connection between a brand and its customers has been demonstrated several times via surveys, studies, and statistics. According to an Oracle survey, 86 percent<\/strong> of consumers would pay more for a better CX, whereas 89 percent<\/strong> would go to a rival if they had a bad CX.<\/p><\/blockquote>\n\n\n\n

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