{"id":33431,"date":"2023-10-20T11:27:29","date_gmt":"2023-10-20T11:27:29","guid":{"rendered":"https:\/\/www.emizentech.com\/blog\/?p=33431"},"modified":"2023-10-20T11:58:54","modified_gmt":"2023-10-20T11:58:54","slug":"salesforce-customer-360","status":"publish","type":"post","link":"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html","title":{"rendered":"Salesforce Customer 360 &#8211; Features, Benefits &amp; Use Cases"},"content":{"rendered":"\n<p class=\"has-drop-cap\">Salesforce is a cloud-based software designing company that helps businesses integrate the various departments, stakeholders, and data to drive sales and close more deals. Since its establishment in 1999, the firm has come a long way, establishing a broad client base around the globe.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #007db2;color:#007db2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #007db2;color:#007db2\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#What_Is_Salesforce_Customer_360\" >What Is Salesforce Customer 360?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Key_Features_of_Salesforce_360\" >Key Features of Salesforce 360<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Architecture_Of_Salesforce_Customer_360\" >Architecture Of Salesforce Customer 360<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Benefits_of_Implementing_Salesforce_Customer_360\" >Benefits of Implementing Salesforce Customer 360<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Improve_Your_Business_ROI_with_Salesforce\" >Improve Your Business ROI with Salesforce<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Use_Cases_of_Salesforce_360\" >Use Cases of Salesforce 360<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Best_Practices_To_Implementing_the_Salesforce_Customer_360\" >Best Practices To Implementing the Salesforce Customer 360<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Salesforce_Customer_360_Pricing\" >Salesforce Customer 360 Pricing&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-customer-360.html#Conclusion\" >Conclusion&nbsp;<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Salesforce_Customer_360\"><\/span>What Is Salesforce Customer 360?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"What Is Salesforce Customer 360? | Salesforce Explained Ep. 4\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/RH76W0jtnOE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Salesforce Customer 360 is one of the innovative solutions that the company has revealed in recent years. Unlike other software products, this one is not a single product but a complete suite of products. So far, different software has worked individually to collect and use the data to provide a seamless experience to a department. To make it more specific and easy to understand, Salesforce Customer 360 connects the sales, marketing, service, commerce, and IT teams. This unified structure of data sharing allows the different teams to utilize the data according to their own use case and take further steps accordingly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features_of_Salesforce_360\"><\/span>Key Features of Salesforce 360<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Above Few Lines Are Insufficient to Communicate the Capabilities and Competencies of Salesforce 360. So, Let\u2019s Dive Into Some of The Features that Salesforce Has Come up With in Its 360 Version.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Unification of Data and Consent Management&nbsp;<\/h3>\n\n\n\n<p>One of the biggest flexes that Salesforce 360 offers, it helps in the unification of data and consent management. With this solution, firms can gather data and insight about customers to create a comprehensive profile of customers. Consent management helps manage the data of known or unknown customers in the form of cookies for the first party member. Once the consent of the framework is received, the firm allows access to this information to their various departments to instill better decision-making across the organization.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Upgraded Audience Segmentation&nbsp;<\/h3>\n\n\n\n<p>With an upgraded version of audience segmentation, businesses can now leverage data collection and management on a segmentation basis. Different departments at organizations can now use the data of a specific gender, age, demographic area, customers with purchasing habits, and much more. It makes it easier for different departments of the firms to design the strategies accordingly. <\/p>\n\n\n\n<p>For example, the sales department will only approach the one who can be a potential customer of the firm. At the same time, the marketing team will use the right tool to reach the customer.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Personalized Customer Engagement&nbsp;<\/h3>\n\n\n\n<p>With Salesforce Customer 360, firms can easily use customers&#8217; data to provide a personalized experience. Undoubtedly, personalized customer engagement helps close more deals as it focuses on the particular problem or challenge the customers face and the kind of solution they seek. <\/p>\n\n\n\n<p><strong>For example,<\/strong> if a <a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/adobe-commerce-customer-segmentation.html\">customer segment<\/a> shops only when the products are on discount, the sales team will send them the notifications about the discount offers to bring their cart to the billing counter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Artificial Intelligence Optimization&nbsp;<\/h3>\n\n\n\n<p>With the application of <a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/artificial-intelligence-impact-ecommerce-industry.html\">artificial intelligence<\/a>, it becomes easier for firms to understand consumer behavior to enhance their customer relationship in the future. For example, it analyzes the number of clicks on a particular ad, products bought in recent months, collects information from customer profiles, and uses all this insight to recommend products to the customer.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Follow up Feature to Close More Deals <\/h3>\n\n\n\n<p>While many people fill their cart, very few bring it to the billing counter. So, Salesforce has designed a new feature for this scenario. The new feature equipped in the marketing cloud offers several incentives, discounts, and attractive coupons to the customers so that the abandoned cart can be brought to the execution phase.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Manage Data in Single Click Interface&nbsp;<\/h3>\n\n\n\n<p>Data management used to be a time-consuming process of organizations as they had to manually share all the data between the departments. The firm&#8217;s administrators were responsible for establishing the connection between clients&#8217; data and the different software of Salesforce. So, Salesforce 360 eliminates this challenge completely by implementing data sharing in a few clicks.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Provision of Universal Id<\/h3>\n\n\n\n<p>One of the best features that Salesforce Customer 360 offers is Universal ID. an ID is generated for every customer circulated across all the channels and websites. However, the ID is not represented by the name or email of the customer; rather, it is an anonymous identity. The relevant stakeholders can access the relevant insight like the past purchase history, preference of particular brands, shopping price range, etc. This insight helps the stakeholder to communicate with consumers accordingly.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Architecture_Of_Salesforce_Customer_360\"><\/span>Architecture Of Salesforce Customer 360<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-Customer-360-Architecture.png\" alt=\"Salesforce Customer 360 Architecture\" class=\"wp-image-33460\" width=\"750\" height=\"640\" srcset=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-Customer-360-Architecture.png 1024w, https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-Customer-360-Architecture-300x256.png 300w, https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-Customer-360-Architecture-768x656.png 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.salesforceben.com\/introducing-salesforce-customer-360-guides\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SalesforceBen<\/a><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits_of_Implementing_Salesforce_Customer_360\"><\/span>Benefits of Implementing Salesforce Customer 360<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Salesforce Customer 360 is a powerful platform designed to help businesses manage and leverage customer data more effectively. Implementing Salesforce Customer 360 offers several benefits:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. 360-Degree Customer View<\/h3>\n\n\n\n<p>Salesforce Customer 360 provides a comprehensive view of each customer by centralizing data from various sources, such as sales, marketing, service, and commerce. This unified view allows teams to understand customer behavior and preferences better.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Improved Customer Engagement<\/h3>\n\n\n\n<p>With a complete customer profile, sales, marketing, and customer service teams can personalize interactions and communication. This leads to more relevant and engaging customer experiences, increasing customer satisfaction and loyalty.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Streamlined Data Management<\/h3>\n\n\n\n<p>Customer 360 simplifies data integration and synchronization across different systems and departments. This reduces data silos and ensures that teams use accurate, up-to-date information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Enhanced Sales and Marketing<\/h3>\n\n\n\n<p>Sales teams can use Customer 360 to identify upsell and cross-sell opportunities more effectively. Marketing teams can create targeted campaigns based on customer insights, improving lead generation and conversion rates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Efficient Customer Service<\/h3>\n\n\n\n<p>Customer service agents can access a customer&#8217;s entire history and preferences, enabling faster issue resolution and more personalized support. This leads to increased customer retention and reduced support costs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Data Security and Compliance<\/h3>\n\n\n\n<p>Salesforce is known for its robust security and compliance features. Implementing Customer 360 helps ensure that customer data is protected and that your organization complies with data privacy regulations like GDPR and CCPA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Analytics and Reporting<\/h3>\n\n\n\n<p>Customer 360 offers robust analytics and reporting tools to gain deeper insights into customer behavior, trends, and performance metrics. This data-driven approach can guide strategic decision-making and help optimize business processes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Scalability<\/h3>\n\n\n\n<p>Salesforce is a scalable platform, making it suitable for businesses of all sizes. Customer 360 can grow with you as your organization grows, accommodating increased data volumes and user requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Integration with Third-Party Apps<\/h3>\n\n\n\n<p>Salesforce offers a vast ecosystem of third-party integrations and apps through its AppExchange marketplace. This enables you to extend the functionality of Customer 360 and integrate it with other tools your business relies on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Competitive Advantage<\/h3>\n\n\n\n<p>By leveraging Customer 360, your organization can gain a competitive advantage by offering superior customer experiences, making data-driven decisions, and staying agile in a rapidly changing business environment.<\/p>\n\n\n\n<div style=\"background-color:#ffefe4;text-align:center\" class=\"wp-block-genesis-blocks-gb-cta gb-block-cta\"><div class=\"gb-cta-content\"><h2 class=\"gb-cta-title gb-font-size-32\" style=\"color:#32373c\"><span class=\"ez-toc-section\" id=\"Improve_Your_Business_ROI_with_Salesforce\"><\/span>Improve Your Business ROI with Salesforce<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"gb-cta-text gb-font-size-32\" style=\"color:#32373c\"><p><strong>Hire Salesforce Developer<\/strong><\/p><\/div><\/div><div class=\"gb-cta-button\"><a href=\"https:\/\/multisitelocal.ezxdemo.com\/enqiry.html?utm_source=blog&amp;utm_medium=gb&amp;utm_campaign=salesforce360\" target=\"_self\" rel=\"noopener noreferrer\" class=\"gb-button gb-button-shape-rounded gb-button-size-medium\" style=\"color:#ffffff;background-color:#cf2e2e\">Get Started<\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Use_Cases_of_Salesforce_360\"><\/span>Use Cases of Salesforce 360<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Complete Suite of Salesforce 360 offers a range of use cases for different firm departments. The suite is designed for organizations of small size to large size. So, the functionality of solutions is also designed accordingly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Sales and Marketing&nbsp;<\/h3>\n\n\n\n<p>Business is all about supply and demand. So, there is no sense in shooting in the dark by making blind guesses about customers&#8217; needs. If you are marketing and selling the things the customer needs, you have already increased the chances of successful deals multiple times. So, Salesforce 360 brings the knowledge about your customer on your screen so you can approach customers in a more efficient way.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Personalization&nbsp;<\/h3>\n\n\n\n<p>In this competitive landscape, it is all about how connected you make your customer feel to the organization. Having critical information about your customer and their purchasing habits helps the organization provide a personalized customer experience. For example, if a customer has searched for the price of a particular smartphone model, showcasing the smartphone ad will make them feel more connected with the firm.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Customer Support<\/h3>\n\n\n\n<p>Experts at the organization carry the technical knowledge but your customers don\u2019t. So, there might be scenarios where customers cannot describe a particular problem or issue. But it should not stop you from solving the problem. Here, Salesforce 360 helps the support team track, share, and record the data across several systems to provide a better solution to customers.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Speedy Innovation<\/h3>\n\n\n\n<p>To sustain in the market, you must deliver the solution before anyone else delivers it. That\u2019s the only way to become a leader. Salesforce 360 lowers the time and elevates the speed for customer data management. So, the decision-making process at the organization enhances, resulting in quicker solution delivery.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Best_Practices_To_Implementing_the_Salesforce_Customer_360\"><\/span>Best Practices To Implementing the Salesforce Customer 360<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Having gained all the knowledge about Salesforce 360 and its significance in upgrading the firm&#8217;s operational process, the question that arises here is, how can we implement Salesforce 360 in the organization. So, let&#8217;s talk about the whole process in six steps-<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Use Customer 360 | Salesforce\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/OheZ6WMva-0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">1. Identify Sources of Customer Information&nbsp;<\/h3>\n\n\n\n<p>In the process of Salesforce 360 implementation, the first thing you need to do is identify the sources of customer information that needs to be connected. You can start by taking the inventory of current sources your company stores their data. The focus of this step is to ensure the accessibility of all data sources.&nbsp;<\/p>\n\n\n\n<p>Analysis of the following departments needs to be ensured-<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping<\/li>\n\n\n\n<li>Marketing&nbsp;<\/li>\n\n\n\n<li>Sales<\/li>\n\n\n\n<li>Customer Service<\/li>\n\n\n\n<li>Fulfillment&nbsp;<\/li>\n\n\n\n<li>Accounting<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Perform Data Hygiene&nbsp;<\/h3>\n\n\n\n<p>You would not want the low-quality and tangled data to mess up with the new solution. So, perform data hygiene to improve its quality and prevent duplicate data. Different departments at your organization are saving the data on their own. So, standardizing data formatting of the details like email, name, phone numbers, and addresses will help create more accurate records of customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Integration of Data<\/h3>\n\n\n\n<p>Preparation has been done, and it&#8217;s time to start working with Salesforce 360. Connect all the existing salesforce apps to Customer 360 to create what the hub that the company calls <a href=\"https:\/\/www.salesforce.com\/products\/platform\/features\/single-source-of-truth\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">a single source of truth<\/a>. It brings whole insights like privacy management, background information, customer identities, and marketing journeys to the central location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Generate a Global Id for Customers&nbsp;<\/h3>\n\n\n\n<p>Get a 360-degree view of your customer by generating a global ID for all of them. This global ID will provide a big-picture view of customers to your sales, marketing, operations, service, and commerce department. The process will help you instill the data-driven culture in your organization&#8217;s culture.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Make Experience More Personalized&nbsp;<\/h3>\n\n\n\n<p>Make your customers feel even more connected to you by providing them with a personalized experience. Use the data you bought on the single dashboard to communicate them according to their preference. Sell them the product they need the most, communicate to them when they are planning to buy, offer the discount that might attract them, and offer them additional products according to their core purchase.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Protect Customer Data&nbsp;<\/h3>\n\n\n\n<p>The solution works on cross-cloud technology initiatives, including storing, updating, and transferring customer data. So, Salesforce offers Customer 360 Privacy Center that provides your business with all the necessary tools that help you secure all the data you carry about your customers. Moreover, it even assists you in managing or transferring the information quickly, cleansing the system by storing unused data in other places as well as implementing custom features to meet the data privacy laws.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"410\" height=\"1024\" src=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-360-Implementation-410x1024.png\" alt=\"Implementing the Salesforce 360 in six steps\" class=\"wp-image-33450\" srcset=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-360-Implementation-410x1024.png 410w, https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-360-Implementation-120x300.png 120w, https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-360-Implementation-768x1920.png 768w, https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-360-Implementation.png 800w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Salesforce_Customer_360_Pricing\"><\/span>Salesforce Customer 360 Pricing&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Salesforce Customer 360 is meant for the complete range of small firms to large ones. So, using the Subscription Model, the firm has ensured that the plans are affordable for all. The most basic version of the solution is priced at $25 per month per user, which is billed annually. Simultaneously, the advanced edition I.E. platform plus, is priced at $100 per month per user, which is also Billed Annually.\u00a0<\/p>\n\n\n\n<p>The platform offers \u201cAdd-ons\u201d features that allow the users to upgrade their solution. Add-ons are subject to certain charges implemented by Salesforce that increase the overall cost of the platform.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Interpreted in a nutshell, Salesforce Customer 360 provides the experience of a robust solution that multiplies the organization&#8217;s internal operational process. By connecting the different software and so departments, the solution helps organizations to adopt a more centralized approach. With this, before approaching the customers, they know enough about the customer to take the right step. Hence, the solution plays a significant role in closing deals by providing a personalized experience to customers.\u00a0<\/p>\n\n\n\n<p>Emizentech is a leading <a href=\"https:\/\/multisitelocal.ezxdemo.com\/salesforce-consulting.html\">Salesforce consulting company<\/a> with experience of optimizing business processes with Salesforce CRM. So, contact us if you need professional assistance with a Salesforce project.<\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>You might also like to read<\/strong><\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/integrate-slack-with-salesforce.html\">How To Integrate Slack With Salesforce?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/configure-interaction-studio-integration-to-salesforce-marketing-cloud.html\">Configure Interaction Studio Integration to Salesforce Marketing Cloud<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/create-dynamic-content-in-salesforce-marketing-cloud.html\">Create Dynamic Content In Salesforce Marketing Cloud<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/multisitelocal.ezxdemo.com\/blog\/salesforce-marketing-cloud.html\">What is Salesforce Marketing Cloud?<\/a><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce is a cloud-based software designing company that helps businesses integrate the various departments, stakeholders, and data to drive sales and close more deals. Since its establishment in 1999, the firm has come a long way, establishing a broad client base around the globe. What Is Salesforce Customer 360? Salesforce Customer 360 is one of<\/p>\n","protected":false},"author":39,"featured_media":40160,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"MSN_Categories":"Uncategorized","MSN_Publish_Option":false,"MSN_Is_Local_News":false,"MSN_Is_AIAC_Included":"Empty","MSN_Location":"[]","MSN_Add_Feature_Img_On_Top_Of_Post":false,"MSN_Has_Custom_Author":false,"MSN_Custom_Author":"","MSN_Has_Custom_Canonical_Url":false,"MSN_Custom_Canonical_Url":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[87],"tags":[],"class_list":{"0":"post-33431","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-salesforce-development"},"modified_by":"Marketing EmizenTech","featured_image_src":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-Customer-360-600x400.png","featured_image_src_square":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/09\/Salesforce-Customer-360-600x408.png","author_info":{"display_name":"Virendra Sharma","author_link":"https:\/\/multisitelocal.ezxdemo.com\/blog\/author\/salesforce"},"_links":{"self":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/posts\/33431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/comments?post=33431"}],"version-history":[{"count":0,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/posts\/33431\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/media\/40160"}],"wp:attachment":[{"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/media?parent=33431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/categories?post=33431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisitelocal.ezxdemo.com\/blog\/wp-json\/wp\/v2\/tags?post=33431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}